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1. Introduction
Mackay Welding LLC respects your privacy and is committed to protecting the personal information of our customers and website visitors. This Privacy Statement explains what information we collect, how we use it, how we protect it, and your rights regarding that information.This Privacy Statement applies to information collected through MackayWelding.com and through direct communication with customers.
2. Information We Collect
We collect only the information necessary to operate our welding and field service business.
A. Customer Information
When you submit a request through our website or engage our services, we may collect:
Full name
Phone number
Email address
Physical service address
Billing address
Company name (if applicable)
Equipment serial numbers (when relevant to the job)
B. Payment Information
All payment processing is handled through QuickBooks’ secure invoicing and payment processing systems. We do not directly collect, store, or have access to:
Credit card numbers
Bank account numbers
Full financial account details
Payment data is processed and secured by QuickBooks in accordance with their security and compliance standards.
C. Job Documentation
For operational and record keeping purposes, we may collect:
Photographs of work progress (job-site specific, not personal in nature)
Photographs of completed work
Portfolio photographs are only taken and used with customer permission. Job progress photos are retained for internal documentation and legal record keeping only.
3. How We Collect Information
Information is collected through:
Website intake forms on MackayWelding.com
Direct customer communication (phone, email, or in-person)
Project documentation during service performance
We do not use tracking pixels, behavioral profiling tools, or marketing automation systems.
4. Website Data and Cookies
MackayWelding.com is a simple Web flow-based website. We do not intentionally use tracking cookies, advertising pixels, or analytics systems for behavioral tracking.If Webflow or hosting infrastructure uses essential technical cookies for site functionality, those are limited to basic operational purposes and are not used for marketing or profiling.We do not conduct re-targeting or third-party behavioral advertising.
5. How We Use Information
We use collected information strictly for legitimate business purposes, including:
Responding to service inquiries
Providing quotes and estimates
Performing welding and repair services
Maintaining job records
Issuing invoices
Complying with insurance or legal requirements
Maintaining equipment documentation
We do not sell, rent, or trade customer information.
6. Data Sharing
Customer information is not shared with third parties except in the following limited circumstances:
With our insurance provider when required for claims or coverage documentation
With QuickBooks for payment processing
When legally required to comply with court orders, subpoenas, or other lawful processes
We do not share job details or customer information with subcontractors, advertisers, or unrelated third parties.
7. Data Retention
We retain invoices, job documentation, and related records for seven (7) years, consistent with standard tax and business record keeping practices.After this period, records may be securely deleted or destroyed.
8. Data Security
We take reasonable and appropriate measures to protect customer information, including:
Password-protected devices
Cloud-based storage with secured account access
Use of established, encrypted financial processors (QuickBooks)
Restricted access to business records
While no system is completely immune to risk, we implement practical safeguards appropriate to the size and nature of our business.
9. Children’s Privacy
Mackay Welding LLC does not knowingly collect information from individuals under the age of 18. Our services are directed to businesses and contractors.
10. Geographic Scope
Our services are provided exclusively within the United States. We do not intentionally collect information from residents of the European Union or California for purposes that would trigger additional regulatory frameworks such as GDPR or CCPA.
11. Your Rights
You may request:
Confirmation of whether we hold your information
Correction of inaccurate information
Deletion of information where legally permissible
Requests can be made using the contact information below.
Please note that certain records may be retained as required by law or for legitimate business purposes.
12. Changes to This Privacy Statement
We may update this Privacy Statement periodically to reflect changes in business practices or legal requirements. The updated version will be posted on MackayWelding.com with a revised effective date.
13. Contact Information
For privacy-related inquiries, contact:
Mackay Welding LLC
Mackaywelding@gmail.com
